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info@backboneconcepts.com

+44 (0)1709 545 958

Server Support

Whatever your server and its location we can support it, we understand that if a server is down, it will affect many users. We proactivly perform server housekeeping to ensure that problems do not occur. If the server is online or has a remote digital KVM attached to it we can support and fix server problems remotly, however if required we can work round any access procedures that the datacenter or you may have to gain physical access to the unit to perform corrective maintenance or preventative maintenance. We will work with any 3rd party warrenty support from placing the call to the manufacturer to leeasing with their engineers to replace parts to perform a fix. All server support is covered by a Service Level Agreement, we offer varying SLAs, from Bronze to Platinum Support.

Please contact us for further information


The Latest @ BCL


Projects

  • In-Tend Ltd - Office IT Infrastructure


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    In-Tend Ltd office infrastructure is a typical setup with sales department using laptops within the office and remotely. They have several fixed desktop users running windows 7 and run a wireless network powered by ...

  • In-Tend Ltd - Application Server Platform


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    We look after all In-Tend's hosted systems. We currently look after 52 Servers for in-tend hosted at 2 different sites. This platform is a high availability platform that cannot go down, it is mission critical to in-tend and its customers. The system cons

  • Barnsley Development Agency - IT


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    We manage all aspects of BDA's IT infrastructure. Barnsley Development Agency have a typical Microsoft network consisting of a Windows Server 2008 DC/ File server, an Exchange 2007 server. They have around 20 desktop client machines running Windows Vista

  • In-Tend Ltd - Website


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    Backbone Concepts Ltd fully manage In-Tend's website development.

  • Bright Spark Accountants


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    We were asked for a simple yet sleak look for a website to convey Bright Spark Accountants proffesional image and services.

  • Options e-Referal Client Management System - eRMS


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    Backbone Concepts have worked with Options and delivered a client management system with some bespoke development tailoring it to their needs and requirements to manage their client base.

  • BDA Enterprise


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    Backbone Concepts Ltd produced a light weight simple website design with options to expand in the future.

  • Options Team Job Search Facility


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    Backbone Concepts Ltd supplied, installed and implemented 10 thin clients running a secure heavily customised version of Ubuntu. This suite of thin clients facilitate the searching for jobs in a secure safe environment for the BDA Options team clients.